GD
Godwin D

1 reviews | Active since Mar 2012

02 Mar 2026, 21:19

Day light ******* and bad consultant attitude

#Multichoice #DSTV #badservices DStv so DSTV gives me a bill bloated by R82, before I pay, I try to ask customer service where this amount is coming from. I am met by a rude consultant who cant explain but just puts figures down without explaination, and says its a culmination of past bills not paid. A consultant who cant take a customer through their account is not worth to be in customer services.I tried explaining that DSTV will not open your services until everything is paid, and have been paying what dstv tells me to pay, but that english is evading them. And their own communication lacks basic registers for public communication. And you wonder y DSTV is dying a natural death. Pity there was no name on the chat ...... and i hear a lot of customers complaining of small fees changed to their accounts by dstv this month for no apparent reason. The issue is not about the amount, but the principle thereof.

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