KS
Karabo S

1 reviews | Active since Oct 2016

24 Dec 2023, 08:29

Day light *****

Good morning. It's disappointing and utterly absurd that, Multi choice can add things to my account without me requesting for them to be added. This is total day light ***** what you are doing and no- wonder people are cancelling their accounts because of such. DSTV added Disney Plus subscription to my account without my knowledge or request. How ridiculous is this!!! I want this removed from my account IMMEDIATELY or else I will take it further with NCC or Consumer Act of South Africa. And I want my refunds for the extra payments I've made for this ******* in previous months. You people are taking people for a ride. What is this!!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Dec 2023, 08:46
Official
Hi Karabo, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team