LS
Livhuwani S
1 reviews | Active since Dec 2018
16 Aug 2024, 07:39
****** DAY LIGHT
I called a customer care on the 6th of August 2024 asking the amount that I was seeing on my dstv app it was not my amount that I pay every month on my package. The assistance told me it will send my request to be escalating. On the 7th of August 2024 I did called again after seeing my dstv app showing different amounts in a short period of time and seeing that my package is being upgraded and assistance told me he/she sending to be escalated. After few hours while I'm checking I saw my dstv app sad I should pay R499 which I did but now my package is disconnected for what. Please respond my money back than to ****** me day light
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Replies (2)
DStv (MultiChoice)'s replyOfficial
16 Aug 2024, 07:44Hi Livhuwani ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply16 Aug 2024, 07:44
Official
Hi Livhuwani ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
LS
Livhuwani S's updateReviewer Update
16 Aug 2024, 07:46I don't owe you, refund my money or reconnect my channels pls now
LS
Livhuwani S's update16 Aug 2024, 07:46
Reviewer Update
I don't owe you, refund my money or reconnect my channels pls now