cJ
crystal J
1 reviews | Active since Sept 2022
13 Sept 2022, 10:19
data not loaded
we have a data package from dstv and as of Friday 9 September 2022 we have been sitting without data, we have made numerous calls regarding this and everytime they would come up with different stories it is the 5th day and still no data has been loaded and yet the account is up to date, what this is telling me is that for the past few months that we have this data package they have NOT loaded our 400gb data that we have been paying for every month, this is the worst service ever
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 Sept 2022, 10:21Hi Crystal,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply13 Sept 2022, 10:21
Official
Hi Crystal,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
cJ
crystal J's updateReviewer Update
14 Sept 2022, 08:01day 6 still no data was loaded on to my dstv data package, spoke to a Tumelo Team Leader nothing happend then to a Boitumelo saying it will be loaded in 6hours still nothing, this is the worst customer service ever
cJ
crystal J's update14 Sept 2022, 08:01
Reviewer Update
day 6 still no data was loaded on to my dstv data package, spoke to a Tumelo Team Leader nothing happend then to a Boitumelo saying it will be loaded in 6hours still nothing, this is the worst customer service ever