TM
Tsholofelo M
1 reviews | Active since Sept 2021
17 Dec 2023, 09:07
Data bundle
Bad service from DSTV my data is still not loaded till today they always tell me about 24 Hours. Every month i have to go through this its so frustrating in August was not loaded at all. This Company is robbing people you pay for service that you don’t get. Their chat team is helpless nothing is good about this company. Im working from home i have to buy data separately but DSTV km paying them every month zero service
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
17 Dec 2023, 09:16Hi Tsholofelo Mohube,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply17 Dec 2023, 09:16
Official
Hi Tsholofelo Mohube,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Dec 2023, 12:37Hi Tsholofelo,
We tried contacting you today to no avail.
We would like to apologise for your data not being allocated to your router. Kindly note an escalation has been logged to ensure data is loaded tomorrow before the end of business.
We understand data was not loaded after your payment has been made and will ensure data is located on your router as soon as payment is received on time going forward.
Kind Regards
DStv: Hello Peter
We tried contacting you today to no avail.
We would like to apologise for your data not being allocated to your router. Kindly note an escalation has been logged to ensure data is loaded tomorrow before the end of business.
We understand data was not loaded after your payment has been made and will ensure data is located on your router as soon as payment is received on time going forward.
Kind Regards
DStv: Hello Peter
Best regards,
DStv (MultiChoice)'s reply17 Dec 2023, 12:37
Official
Hi Tsholofelo,
We tried contacting you today to no avail.
We would like to apologise for your data not being allocated to your router. Kindly note an escalation has been logged to ensure data is loaded tomorrow before the end of business.
We understand data was not loaded after your payment has been made and will ensure data is located on your router as soon as payment is received on time going forward.
Kind Regards
DStv: Hello Peter
We tried contacting you today to no avail.
We would like to apologise for your data not being allocated to your router. Kindly note an escalation has been logged to ensure data is loaded tomorrow before the end of business.
We understand data was not loaded after your payment has been made and will ensure data is located on your router as soon as payment is received on time going forward.
Kind Regards
DStv: Hello Peter
Best regards,