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Phumeza M
1 reviews | Active since Apr 2024
29 Nov 2024, 22:54
Data allocation
So dstv multichoice every month when I pay for my internet I have to beg and b3g them to load data for me, I have to nag them for days to load my data always, I have to buy data while I pay for my internet off which it can even take weeks for data to be allocated, I am so annoyed with this company I always pay on time but my data already I talked to them yesterday to ask them to allocate data and they told me it takes 24 hours to be active off which it was suppose to be working around 2pm but even now I don't have data on my wifi
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Replies (3)
DStv (MultiChoice)'s replyOfficial
29 Nov 2024, 22:59Hi Phumeza,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Nov 2024, 22:59
Official
Hi Phumeza,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
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Phumeza M's updateReviewer Update
30 Nov 2024, 09:31No one has gotten back to me as soon as possible even now, my wifi is paid but it has no data, please load data on my Wi-Fi you are inconveniencing me pleasw
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Phumeza M's update30 Nov 2024, 09:31
Reviewer Update
No one has gotten back to me as soon as possible even now, my wifi is paid but it has no data, please load data on my Wi-Fi you are inconveniencing me pleasw
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Phumeza M's updateReviewer Update
30 Nov 2024, 16:01It would have been better if the consultant I was talking to via WhatsApp told me this, instead of telling me it's gonna be loaded after 24hr which was suppose to be yesterday around 2pm,and it's the the first time we paid the account early I usually pay on the first and every month I have to send a WhatsApp for the data to be allocated, it's not even the first time I'm writing to hello peter, I stayed for 3 weeks with no data allocation the last time whereas we paid the account on the first, hence I'm frustrated I struggle every month with data allocation that's the fact, not that I paid early or so and tomorrow is the first by the way I'll be waiting
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Phumeza M's update30 Nov 2024, 16:01
Reviewer Update
It would have been better if the consultant I was talking to via WhatsApp told me this, instead of telling me it's gonna be loaded after 24hr which was suppose to be yesterday around 2pm,and it's the the first time we paid the account early I usually pay on the first and every month I have to send a WhatsApp for the data to be allocated, it's not even the first time I'm writing to hello peter, I stayed for 3 weeks with no data allocation the last time whereas we paid the account on the first, hence I'm frustrated I struggle every month with data allocation that's the fact, not that I paid early or so and tomorrow is the first by the way I'll be waiting