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Phumeza M
1 reviews | Active since Apr 2024
18 Apr 2024, 19:27
Data allocation
I have a problem with my data allocation, since I paid on the 1st of April until now dstv multichoice has been telling me they have loaded I must wait for 3 hours each time I call them, I've been patient with them I've waited 48hrs, 24hrs,6hrs,3hr like each time I call them, now I see it's getting to month end without me benefiting from my money because they are giving me a runaround telling me stories, and probably by the time I pay again month end it's gonna be the same story moss.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Apr 2024, 19:35Hi Phumeza,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Apr 2024, 19:35
Official
Hi Phumeza,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
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Phumeza M's updateReviewer Update
18 Apr 2024, 19:45Yhoo it's really sad that we must buy data everyday just to get by, until you guys decide to load data, we have different reasons for us to pay for data but when things like this happen it's saddening.
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Phumeza M's update18 Apr 2024, 19:45
Reviewer Update
Yhoo it's really sad that we must buy data everyday just to get by, until you guys decide to load data, we have different reasons for us to pay for data but when things like this happen it's saddening.