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Phumeza M

1 reviews | Active since Apr 2024

06 Jan 2025, 13:56

Data allocation

Good day,so since we paid on Saturday and I've been asking for multichoice to load my data even now it hasn't been loaded,and I've been texting them on their WhatsApp but they've been giving me the same excuse of high volume messages, so it means I won't have data until when exactly, I'm even tired of WhatsApp (ing) you guys, I did say the last time that every month I must write in to hello peter to get help.

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Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jan 2025, 14:22
Official
Hi Phumeza, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team
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Phumeza M's update07 Jan 2025, 11:55
Reviewer Update
But you guys are such a nuisance, you are just testing my patience I see,since I've been waiting for one of your team to get back to me, from Saturday been getting a run around what more am I suppose to do now,last time I begged you guys for 3 full weeks to allocate my data, even now I'm running behind you to help me, while I paid for my account already.
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Phumeza M's update07 Jan 2025, 14:53
Reviewer Update
Yeah nhe it means now multichoice is strong and doesn't care about bad publicity anymore, I guess I won't have data this whole month I can see you are being spiteful now
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Phumeza M's update07 Jan 2025, 14:57
Reviewer Update
And if I don't get data allocation I am going to cancel your services,you treat people with disrespect I'm tired of begging you every month since last year, I am done shem