Damn Useless

Yet again, the 3rd complaint on Hellopeter regarding Multichoice. After receiving numerous calls from Agents and Management who has promised to have this resolved ASAP and to contact me the next day, it is clear to see that there is no Urgency in these departments from Management to Agents. <br> <br> I am yet to receive the refund from my account, I do not see why is is so difficult to allocate the payment when proof of payment has been sent through to nearly every agent including Management and yet it is still requested. The lame ass story of the Accounts department is still allocating it is BS because for a huge institute as Multichoice not to allocate a payment is ridiculous. Then to receive an email from Zama Mkhanza on the 08/01/2016 stating: *Please note that a bank statement only is not sufficient proof as it contains very limited information. Ideally a valid slip or receipt showing the amount, date and reference given would suffice as a proper proof of payment* is totally preposterous because as far as I know, the payment was done via EFT, proof of this payment sent through multiple times with the VOD number and it is not accepted. Stop being STUPID because that is a Legal Doc.<br> <br>