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i am very disappointed in the service from DSTV. They will tell you of their safety ways of making the payments to your account.

i have been paying my account based on the balance given by them. Ony today i have been told that my account is R680.00 when i enquire about my next payment. Which they say i need to pay R960.00. i have never missed a payment nor skip it. Always before my date i check on their app or WhatsApp of how much must i pay and pay it using their system to make the payment and approve on my bank app. Today to my Suprise the amount that they said to pay is now not enough i must pay extra as if i am using premium. The consultant that assisted, and the manager told me the same thing and when i tried to tell them that i have been paying and using their systems to make the payments on my account they brushed me off. I asked them to check on my statements as they have and see what they are telling me about my monthly payments is what there are saying as i have been using this app and WhatsApp and i have never paid what they are saying until this year October and then November they said to pay R610.00 which i told them but still are brushing it off.