SK
Simangele K
1 reviews | Active since Dec 2019
01 May 2024, 09:36
*****
Good day , on the the 19 of March 2024 I reconnected my premium with DSTV I was told I should pay the R49 as it was the middle of the month cause I took the one for R129 . Then the following month April I paid R188, now on the 29th I paid R135 ....to my surprise this morning I work to watch TV my subscription is closed I call the office they tell me they disconnected my premium cause I should pay R57 I don't know for what and R53 for reconnection fee so in total I should pay R111....My customer number is ***9...I believe that DSTV Is a money making skeem whatever information they give its a lie cause their prices keep on changing every month..and it's the 2nd time it happens.
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Replies (1)DStv (MultiChoice)'s replyOfficial
01 May 2024, 09:41Hi Simangele,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply01 May 2024, 09:41
Official
Hi Simangele,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
