Cutting off our DSTV 4 times this month after making payment to our account.

<p>Going to make it short - On the 10th we paid our account via ABSA Banking App. With our account number and account holder. So they cut it off the 1st time and we knew we did pay pur account. After a few arguments about our payment made they eventually turned it back on. Then not a few days later they cut it off again. Same story all over again. Then they switched it on again. Then they turned it off again. Their excuses were that it didn't reflect on their side and we did not make payment. Went to the bank and got statements and went to our nearest branch. Explaining everything. Showing our bank statements and proof of payment on the banking app. They turned it on again. After all the phone calls and petrol we had to drive out. Its on again. Now today 27 Nov, it is switched off again! I am so furious. Doing everything to show them we did pay our account and now its off again! We pay on the 10th everytime... Now I am very disappointed because they charge us Reconnecting Fee so we can have the pleasure to watch DSTV. We dont because its their mistake and not ours. My husband really wants to make a theft case because of this problem this whole month with DSTV! We want our DSTV on because we paid for it for the month. I am gatvol calling and arguing with their bad customer service! </p>