Cut off on Christmas day, no contact
Husband wants to know why I didn't pay the DSTV account because the service has just been suspended. <br> <br> I had a run in with Multichoice a couple of weeks ago about changing my option. I made it dead clear on this website EXACTLY what was required, yet Multichoice under-debited me on 3 December.<br> <br> I can't get through on their website. My password gets rejected no matter how many times I reset it. My smart card number is rejected.<br> <br> Will someone from Multichoice please contact me to sort out this mess?<br> <br>
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DStv (MultiChoice)'s replyOfficial
31 Dec 2015, 08:34Hello gnarlsb,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply31 Dec 2015, 08:34
Official
Hello gnarlsb,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team