BH
Brian H

1 reviews | Active since Jan 2018

21 Jan 2018, 18:25

Cut off from my own recordings !

We Could not get to the dstv centre to pay before cut off and over the weekend...decided to at least watch couple programs we had recorded..only to find these are blocked too !...now I have seen dstv try explain this and it's the same old chest nut they use for every issue !..its not us...its them !...like why here in Swaziland our subs are the same as South Africa but we get fewer channels...Their excuse ?...oh we are not allowed to broadcast those channels across borders...ok...then that means you're not paying for that content for us this side...so why are we still charged ????...now the latest is "its the owners of the programs"....as far as I know if we paid for content.. so long as we don't attention to sell such and use it for our own use...then we are fine legally !....They have done this to force customers to pay quicker when cut off !...I've got news for you !....more and more of my friends are saying the same thing !...SWITCH TO NETFLIX !...would solve another problem...joke in my house...If someone says it's a repeat....of co**** it is !...This is DSTV !

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply22 Jan 2018, 08:31
Official

Dear Brian Henn

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

BH
Brian H's update22 Jan 2018, 13:47
Reviewer Update
Seriously..If you are going to bother replying..then make it worth reading ?!...I stated above that I knew what your reasons were and why they are not valid ..to parrot fashion is simply to anger a client further !