TM
Thomas M
1 reviews | Active since Dec 2010
22 Oct 2017, 21:54
Cut off again even though I've prepaid for a year
Multichoice has cut me off again, even though I've made the mistake of prepaying for a year. I've spent at least four hours on the phone with different call centre operators. Every time I'm told someone will call back to resolve the problem. Also sent emails. Never received the courtesy of a reply.
I'm officially giving up now. I'll have fibre installed in the next month. Then it's goodbye and good riddance Multichoice.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Oct 2017, 08:33Dear Thomas
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Oct 2017, 08:33
Official
Dear Thomas
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
TM
Thomas M's updateReviewer Update
31 Oct 2017, 15:24Thanks for resolving this. But what you're basically telling me is that it's pointless to contact the DSTV call centre to resolve anything. The only way to fix things is to post a complaint on hellopeter.
TM
Thomas M's update31 Oct 2017, 15:24
Reviewer Update
Thanks for resolving this. But what you're basically telling me is that it's pointless to contact the DSTV call centre to resolve anything. The only way to fix things is to post a complaint on hellopeter.