WS
Werner S
1 reviews | Active since Oct 2013
03 Feb 2015, 16:34
Cut off after payment was made. No response
Was cut off from DSTV after I had paid my account before the new month. When trying to call the call centre you don't get through they just tell you to send an email. No personal engagement. No response yet from the email. Who is going to refund me for the viewing I lost thus far? DISGUSTING!!!!!!
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Feb 2015, 11:12Hello schuleinw,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided, however your calls are just ringing. Please refer to your personal e-mail address for further information and the status of your account.
Kind regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided, however your calls are just ringing. Please refer to your personal e-mail address for further information and the status of your account.
Kind regards
Nesta
DStv (MultiChoice)'s reply04 Feb 2015, 11:12
Official
Hello schuleinw,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided, however your calls are just ringing. Please refer to your personal e-mail address for further information and the status of your account.
Kind regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We tried to contact you on your mobile number provided, however your calls are just ringing. Please refer to your personal e-mail address for further information and the status of your account.
Kind regards
Nesta