1 reviews | Active since Jun 2016
Customers made to pay for Incompetence of DSTV
<p>DSTV has suspended my service 3 times in the last week due to an administration error on their side. I have called the call centre twice both times the agent apologizes and says the error was on their side. Every time I have called in I have requested to speak to a manager and I have been told that a manager will call me back. I am still waiting and now they have suspended my service again. I have never experienced such poor customer service from such a big corporation before. I am cancelling my subscription and I will make sure I tell all my family and friends how DSTV conducts business and the manner in which they deal with their loyal clients!! VERY UNPROFESSIONAL!! DISAPPOINTED CLIENT!! </p>
Good day Anita
Thank you for bring this matter to our attention.
We had a look on your account and adjusted the billing on your account. Your service has been activated on the DStv Easy View package.
Regards
Rupert
Good day Anita
Thank you for bring this matter to our attention.
We had a look on your account and adjusted the billing on your account. Your service has been activated on the DStv Easy View package.
Regards
Rupert
