1 reviews | Active since Jun 2016

05 Jul 2018, 14:55

Customers being treated differently

I would like to know why some customers are treated differently to others? I seen on a colleague's Facebook page that she was given a new Explora for free and R200.00 discount on her subscription fees? I have been a customer for years and also deserve a discount.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jul 2018, 15:33
Official

Dear Terence Morgan,

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jul 2018, 15:38
Official

Dear Terence Morgan,

We appreciate the loyal support from our customers who have greatly contributed to the growth of the business.

Customers are randomly selected for the DStv Explora free offer. We do not discriminate between our customers.

Should you require further assistance, please do not hesitate to contact us send an email to *** .

Kind regards

Edward.

DStv Hello Peter Team.

Best regards,

's update05 Jul 2018, 15:59
Reviewer Update
Good Day, i understand the free Explora but what about the discounted subscription fees?