CUSTOMERS BEEN INCONVINIENCED DUE TO POOR SYSTEMS PAYMENT NOT REFLECTING - DSTV - ***4

I made a payment of R200 on the 30th June 2019. As that was the amount that was reflecting on my account on self help services. Then got my services disconnected on the 2nd of July. I sent in my POP and only to be told that the pop was not valid. I have been inconvenienced by this lousy unprofessional company. I have been making calls to tell them i aid. Most of their customer support consultants have been telling me that they have been having system problems since Saturday 29th June and am not the only one affected with the issues of payment not reflecting. This is has affected me so much because I have kids and it's holidays and they have nothing to watch. This is ridiculous and pathetic. Why should their customers suffer for their negligence.? ****.