JM
Jim M
1 reviews | Active since Sept 2009
21 Jul 2015, 10:26
Customer treatment continues in to gutter
1) Whilst HelloPeter's statistics show, historically, only 262 compliments against 4549 complaints, a reference to up to date stats (8 pages of July 2015) scores a woeful 4 compliments - near 99% of reports are complaints!<br> <br> 2)Back in 2012 Multichoice engaged customers on their plan to discontinue the 'Dish' magazine, this \indicated a positive response"to receiving the magazine"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
22 Jul 2015, 07:54Hello c0nsumer,
We have reviewed your complaint and feel that we owe you our deepest apology.
At Multichoice -DStv we are serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
As we're committed to providing you with excellent service, we are looking into your magazine query.
We look forward to continue serving you as a valued customer. Thank you for your invaluable support.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We have reviewed your complaint and feel that we owe you our deepest apology.
At Multichoice -DStv we are serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
As we're committed to providing you with excellent service, we are looking into your magazine query.
We look forward to continue serving you as a valued customer. Thank you for your invaluable support.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply22 Jul 2015, 07:54
Official
Hello c0nsumer,
We have reviewed your complaint and feel that we owe you our deepest apology.
At Multichoice -DStv we are serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
As we're committed to providing you with excellent service, we are looking into your magazine query.
We look forward to continue serving you as a valued customer. Thank you for your invaluable support.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We have reviewed your complaint and feel that we owe you our deepest apology.
At Multichoice -DStv we are serious about our customer's satisfaction and we work hard to get to the bottom of any customer complaints.
As we're committed to providing you with excellent service, we are looking into your magazine query.
We look forward to continue serving you as a valued customer. Thank you for your invaluable support.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah