Customer service yeah right

<p>So we get home to discover the DSTV is off? Account not paid? That's strange as it's on debit order..... well so we thought, turns out that since May 2016 the debit order hasn't run. They think they sent an SMS but they don't really know if it was received but not to worry I can pay just short of R13000-00 and they will turn it back on? So let me get this right your assumption is going to cost me R13000-00..yes I don't check the debit order as I never stop to look if your monies are taken off I assume if there is a problem you would contact me or at least not let it carry on for an entire year...... i keep hearing people say DSTV isn't worth it maybe they are right with Apple TV and Netflix in the mix why would I tolerate this level of pathetic??</p>