1 reviews | Active since Jun 2015
Customer service non existent
<p>A few years ago we transfered our DSTV account from my wifes name into my name as the debit order was coming off my account. Biggest mistake ever - we have had nothing but problems ever since. The latest being we are unable to watch or stream anything on any of our devices as the connect ID is reflecting my wifes details and the old pvr we had and the original customer number.</p> <p>I have tried to create a new account but the system picks up my ID as already having an account and guess what - it is linked to my wifes old account and customer number.</p> <p>I have tried the call centre - no one can help, no one phones back - nothing!</p> <p>I have sent an email with all the detail regaring this problem to ********** and guess what - NO ONE REPLIES</p> <p>There is zero customer service. One pays a premium for DSTV and in return one has to wonder if its worth the frustration. Perhaps its time to close the account and stream all the series from the internet FREE OF CHARGE !!!!!</p>
Dear Peter
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv Hello Peter team
Dear Peter
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv Hello Peter team
