Customer Service Getting Worse With Each Day

Your customer service is the worst of the worst and your call centre agents are $%it!!. I have had an ongoing problem with billing problems where you keep billing me for Showmax on premium even though it is free. I have had this for months. I keep calling in to customer service and your agents say they escalated the issue and assured me it would be fixed but nothing ever happens. Sometimes I would be put on hold for a long while or I would be transferred to the wrong department. Your customer service is so stupid and *********** and so useless. I need to leave you ****en idiots!!!!!!!!!! Multichoice is really going to the dogs. No wonder people are leaving you guys in droves!