Customer Service Feedback is really poor yet the mistake is in their side.

DSTV multichoice deactivated my account, they claim my account is in arrears, I sent a proof of payment midday till now my account is not yet activated, I have paid inadvance as I normally do so every month, but this month was different because the actions spoke louder. I am very angry because the service level to deliver is very poor they careless that I did send proof of payment immediately so that my issue can be resolved as soon as possible, because mistakes happen, they deactivated my account by mistake I thought until when I got home then I realized it to spite me because I never had glitches in payment to date. I paid to watch for my subscription but I have been compromised and they really don’t care and they will not reimburse for today as they have deactivated my account and preventing from watching my DSTV. This is the second complaint I have lodged with DSTV complaining about one and the same thing. This is pushing me to cancel entire subscription with them. It is really not fair on my side.....