GW
Gillian W
1 reviews | Active since Nov 2011
02 Jun 2020, 11:40
Customer Service
It has now been six weeks and my fault has not been fixed. The person you get on the other side of the phone are very polite and try and help but they keep telling me the fault will be escalated to no avail, 7 phone calls , 7 online live chats , 1 call back and nothing has been resolved. Come on guys surely this can be fixed.....
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Jun 2020, 11:54Hi Gillian W ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Jun 2020, 11:54
Official
Hi Gillian W ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
GW
Gillian W's updateReviewer Update
09 Jun 2020, 10:58Good Morning DSTV Help Team
What can I say it's now been another week and the fault has still not been fixed...Really this has now taken 8 weeks , surely there is someone that can sort this out !!!!
What can I say it's now been another week and the fault has still not been fixed...Really this has now taken 8 weeks , surely there is someone that can sort this out !!!!
GW
Gillian W's update09 Jun 2020, 10:58
Reviewer Update
Good Morning DSTV Help Team
What can I say it's now been another week and the fault has still not been fixed...Really this has now taken 8 weeks , surely there is someone that can sort this out !!!!
What can I say it's now been another week and the fault has still not been fixed...Really this has now taken 8 weeks , surely there is someone that can sort this out !!!!