MT
Marlise T

1 reviews | Active since Feb 2017

12 Feb 2017, 10:08

Customer service

<p>Good day it is Dstv customer services is unacceptable i have been waiting at there store in Alberton for an hour and there is no one to open the store. The store has a notice on that says they are open on a sunday . It is unacceptable that we have to battle to get our Dstv shorted and it is not even our fault it is not working </p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Feb 2017, 08:21
Official

Dear Marlise Van tonder

We acknowledge receiving your query. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Feb 2017, 15:41
Official

Dear Marlise Van tonder

Apologies for the delayed response.

We have liaised with the agency and they have confirmed that they only open on the first and last Sunday of the month. We apologise for the miscommunication received in this regard.

Should you require further assistance, please do not hesitate to contact us.

Kind regards

Lebogang

DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Feb 2017, 15:41
Official

Dear Marlise Van tonder

Apologies for the delayed response.

We have liaised with the agency and they have confirmed that they only open on the first and last Sunday of the month. We apologise for the miscommunication received in this regard.

Should you require further assistance, please do not hesitate to contact us.

Kind regards

Lebogang