Customer service

<p>I called the call center on the 18-10-2016 w.r.t the new upgraded HD channels that is unavailable for me to view since the HD upgrade. I have a brand new twin LNB brand new cables and I have done a hard reboot as per instructions from the call center and still no picture. I asked to speak to a team leader his name was Tshwarelo and he said he will escalate the problem REF NR 360 508 63i 91. To date nobody contacted me. I called the call center again and were told nothing was done on that ref nr. I AM PAYING FOR CHANNELS THAT I CAN'T WATCH. Tipical DSTV services. </p>