EJ
Earl J
1 reviews | Active since Jun 2014
08 Mar 2016, 08:01
Customer Service
I have been trying since October 2015 to have my smartcard linked to my dstv connect account and keep receiving the same error message. I have tried sending emails, using the dstv chat forum, calling the help centre and have received zero assistance in resolving my problem. can this be resolved or just cancel my account.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
11 Mar 2016, 16:21Hello earljkj,
Please accept our apology for the delayed response and for the inconvenience you have experienced with our self service.
We have referred your query to the relevant department for urgent assistance. Kindly expect feedback directly from them.
Thanks again for taking your time to contact us. We value your support.
Should you require any further assistance, please don't hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our apology for the delayed response and for the inconvenience you have experienced with our self service.
We have referred your query to the relevant department for urgent assistance. Kindly expect feedback directly from them.
Thanks again for taking your time to contact us. We value your support.
Should you require any further assistance, please don't hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply11 Mar 2016, 16:21
Official
Hello earljkj,
Please accept our apology for the delayed response and for the inconvenience you have experienced with our self service.
We have referred your query to the relevant department for urgent assistance. Kindly expect feedback directly from them.
Thanks again for taking your time to contact us. We value your support.
Should you require any further assistance, please don't hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Please accept our apology for the delayed response and for the inconvenience you have experienced with our self service.
We have referred your query to the relevant department for urgent assistance. Kindly expect feedback directly from them.
Thanks again for taking your time to contact us. We value your support.
Should you require any further assistance, please don't hesitate to contact us using our touch points below :
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Elna
Best regards,