RS
Rodney S
1 reviews | Active since Jul 2023
29 Jul 2023, 13:04
Customer complaint
Can someone assist me with my query, I logged a call on 27 July 2023. Customer number ***. I have a streaming package with DSTV of R699, but this month DSTV deducted R2097.00 from my bank account. When I logged a call I was told they were not able to assist me I must go to a DSTV walk-in centre which they do not have in Cape Town meaning, no one is able to assist me by refunding the additional amount they debited also cancelling the additional package that their system has created for me. Can someone senior call me and resolve this matter?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Jul 2023, 13:25Hi Rodney,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply29 Jul 2023, 13:25
Official
Hi Rodney,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team