JO
Johan O
1 reviews | Active since Mar 2015
31 Mar 2015, 09:41
Customer complaint
I have lodged a customer complaint via the call center last week and to date nobody as called me back. I phone in again this morning and nobody call assist me with the complaint I lodged
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Replies (1)
DStv (MultiChoice)'s replyOfficial
31 Mar 2015, 15:41Hello JOCT,
According to our records you have been assisted by one of our consultants and advised to have your Walka Device tested as the trouble shooting was unsuccessful.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
According to our records you have been assisted by one of our consultants and advised to have your Walka Device tested as the trouble shooting was unsuccessful.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply31 Mar 2015, 15:41
Official
Hello JOCT,
According to our records you have been assisted by one of our consultants and advised to have your Walka Device tested as the trouble shooting was unsuccessful.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
According to our records you have been assisted by one of our consultants and advised to have your Walka Device tested as the trouble shooting was unsuccessful.
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
You may also request assistance from any of these channels:
Our Contact Centre is open seven days a week from 07h00 to 23h00 to assist telephonically
o -The Dstv Forum on www.dstv.com
o -Twitter@DStvCare
o -Facebook/DStv
o - ***
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,