Customer Care (Curtsy/Empathy)

<p>I have been a dstv customer for many years with Compact via debit order, and I have never missed even a single payement, but due to HR error depositing our Salary on 31 August 2016 not on 25th as usual, I tried to phone Multichoice to just give me a grace until Wedneday will pay it in cash but their consaltant told there is nothing they can do and when I check today indeed was cut off.</p> <p> </p> <p>I find it very dissapointing that Multichoice do not have curtesy to their loyal customer, now this will be a very lonely and quiet nite with my family without dstv :(</p> <p> </p> <p>ID NO: ********** 925083</p>