Customer care

Hellopeter I am very very disappointed on how Dstv is operating. Dstv multichoice is calling and forcing and nagging pensioners to take up their new decoders on credit . Convincing 68 yrs old that her Dstv decoder is outdated and if it’s get damaged insurance will never replace it on Friday of 14/06/2024 when I visited home for long week just when am about to enter the premises a courier car was just leaving my mothers house delivering a new decoder to replace the 2022 decoder that is working and recoding just fine because one of their consultants called the whole week convincing the old lady to take in a new decoder The old lady who in the process of the calls did tell the consultant that she is a pensioner and does have any form of income besides government income now I’m in a difficult process of calling the multi choice to came and take back their decoder in very very disappointed please help me