DL
Darren L
1 reviews | Active since Oct 2010
15 Oct 2015, 23:04
Custmer service????
After my last complaint on this platform DSTV has just confirmed they don't really care about there customers......but are rather in it for the money...... Contrary to popular belief the customers are KING..... But luckily I am no longer paying your pathetic asses salaries...<br> <br> Replies were made but no follow ups and absolutely no contact with me the ****** customer... Now stuff this could I please at least get a manager to phone me?????<br> <br> <br> Your service is pathetic... Oh and I will keep up until I get somebody up there that I can speak to as the plebs don't want me to tell them how bad DSTV's service really is...<br> <br> D
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Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Oct 2015, 14:08Hello darrende,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation you have informed us that you have informed us that we shall close your query as your services are already cancelled. Please do not hesitate to use any of our touchpoints below inorder to contact us in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation you have informed us that you have informed us that we shall close your query as your services are already cancelled. Please do not hesitate to use any of our touchpoints below inorder to contact us in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
Best regards,
DStv (MultiChoice)'s reply29 Oct 2015, 14:08
Official
Hello darrende,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation you have informed us that you have informed us that we shall close your query as your services are already cancelled. Please do not hesitate to use any of our touchpoints below inorder to contact us in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation you have informed us that you have informed us that we shall close your query as your services are already cancelled. Please do not hesitate to use any of our touchpoints below inorder to contact us in the future.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Sandile
Best regards,