Crystal Clear TV Once again is trying to intimidate the client.

Once again, this supplier is determined to try and undermine and intimidate a client. These are your brand ambassadors and despite my request for a full, written and public apology for my treatment, I received a badly worded attempt at an apology telling how difficult life had become. I was under the impression that company had been removed from the supplier database as requested or some form of corrective action would have been addressed. Clearly, none of this has happened at all from either DSTV or Multichoice which indicates that you are not too choosy about vetting your Brand Ambassadors. I now demand that this company, Crystal Clear get removed permanently from your supplier database from the entire Gauteng area. Failing that, this individual will now publish a formal letter of apology on this site as well as where anybody can see it. I will not tolerate a FB mesbranding on it.sage telling how tough life is now. It will be formal and it will carry your letter head.

More than a year after I was under the misguided impression that you were able to manage you DSTV installers, it is evident that DSTV and mulitchoice will take anyone with a ladder and allow them carry the logo.

I think it is time that DSTV or Multichoice seriously look at selecting,, vetting and training all personnel who think they can install a DSTV aerial.

Below is my response to Monique from HP would would appear to be on DSTV's payroll: Unfortunately they carry the DSTV logo and are apparently registered DSTV installers.

As I previously stated, my issue is not with DSTV but how they train and vet their installers.

It is very unfortunate that DSTV got dragged into this but Crystal Clear is on their database as an accredited installer, which is why the complaint went to DSTV as if their installers treat clients with such contempt, DSTV needs to address it as well.

I do feel that, if a Crystal Clear is an accredited DSTV installer/supplier and they carry DSTV’s logo, I very strongly believe that part of does with DSTV, however, Crystal Clear was specifically mentioned unfortunately they also carry the DSTV branding.

I feel DSTV should once again, investigate this company and the conduct of its owners as they are most definitely giving DSTV installers a very bad name. I don’t believe that is fair to the people who work hard to ensure good service.

Perhaps DSTV should provide better training for their installers on client interaction.

I do believe that this is DSTV’s problem as well, hence the complaint.