******, ***** and disgusting Service

I have never been so disrespected, disappointed and disgusted by DSTV.

I won a reward to be upgraded to premium on the 8th of December and an email confirmed it, my payment date was on the 10th of December and I was supposed to be upgraded after the 10th of December.

I contacted dstv on the 15th and an agent escalated it and said I should check and it's gonna take less than 24 hours then nothing happened.

Today I contacted again only to be given nonsense feedback to say no they gonna do it on the next payment date, why can't you just upgrade me according to the email sent? I was told a manager is gonna contact me as soon as possible and guess what nothing

I'm gonna report ya'll because of false advertising and not living up to what the proof says.

Hence people just prefer Netflix now I understand why. Ya'll are ******* and *****