******, **********!!!

In November 2021 my mother was told by dstv staff that the HD decoder is being disconnected she must buy the explorer to access her services wich she then did buy the Explora and she was on the Dstv Family Package when she bought that wich is R265 per month but she was paying double the amount, she then changed to compact in December wich is R409 but was being charged R523 all to find an access fee on her statements of R105 per month when we enquired on the Facebook messenger they said that on the system it shows that on the 3/12/21 at 17:38pm that she requested a PVR services to be Added on her package when requesting for proof that she is really the one that did that, they can't provide that, my mother does not know anything about a PVR access she has been paying for something she does not know anything about, dstv staff are very *********** and bunch of ****** going around ******** old people, I demand that money be credited on her account back and the services canceled or else i am taking this further not going to allow you to continue ******** people, you should be ashamed.