SR
Springkaan R

1 reviews | Active since May 2020

16 May 2020, 09:52

******

Good morning I have a package with this company but they always fail me in a sense that ever since I took their price lock special in December I have never paid the agreed amount I always pay more, few days ago they disconnected me and wrote to you and they connected me again, they sent a msg saying I must pay R1010 and I am supposed to payR500, called them on Thursday spoke to a lady called gugulethu, I explained to her my situation and she said I should hold the line and that was the end of our conversation because I was holding the line for over 20min, she didn't have answers for me, this morning they disconnected me again and they are the ones who have no answers for me, what can I do?

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 May 2020, 10:55
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team