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Gerrit O

1 reviews | Active since Jul 2016

04 Jul 2016, 17:24

******

<p>They charged me R1205.67 this month im useing dstv extra view for R459 a month on May month they took R759 from me so i reversed it and phone them so i set things right then i payed them by EFT the R459 last month they didn't debit the money from my acount then they cut of my dstv then i phone them on the 30/06/2016 then they say i have to pay R1205.67 then they will switch it back on so i payed it then i checked on my bank statements and it shows that i payed them on the 04/05/2016 R459 but they said i didn't pay them i cant believe they can ***** from our dstv customers like this</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jul 2016, 10:23
Official

Dear Gerrit

We could not continue with our telephonic discussion to explain the reason for calling.

Your payment of R459.00 dated 04 May 2016 is not reflecting on our records. Please send us your proof of payment to

We are committed to assisting you and thank you for making us aware of this matter.

Kind regards

Dinah

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jul 2016, 10:23
Official
Dear Gerrit We could not continue with our telephonic discussion to explain the reason for calling. Your payment of R459.00 dated 04 May 2016 is not reflecting on our records. Please send us your proof of payment to *** for further assistance. You will receive a case reference number which we need to trace your payment. We are committed to assisting you and thank you for making us aware of this matter. Kind regards Dinah

Best regards,