1 reviews | Active since Jul 2017
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We paid R460 on the 5th our payment due was 453 and some odd cents now today the 12th they turned off our dstv!!!!! Now they want us to pay to have it reconnected even though we paid on time and its not my fault if the accounts dept dont do their job in allocating!!!!!!!!!!!! ****** who ***** your money we over paid by R7 but they turned it off. ***????
Dear Jackie Fourie,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Jackie Fourie,
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Jackie Fourie,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers.
We confirm the payment has been allocated. The services are reconnected on the Explora decoder.
Please be assured of our best service and intentions at all times.
Kind regards,
Edward
DStv Hello Peter Team.
Best regards,
Dear Jackie Fourie,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers.
We confirm the payment has been allocated. The services are reconnected on the Explora decoder.
Please be assured of our best service and intentions at all times.
Kind regards,
Edward
DStv Hello Peter Team.
Best regards,