CR
Cleodene R
1 reviews | Active since Aug 2017
02 Oct 2017, 14:40
******
good day
i called in on the 27/09/2017 to confirm if my money has been paid back to me which one of the call center agents said that my account would be credited by an amount of R960 however there is still no credit on my account and my services are suspended all because of a stupid installer who ****** me using dstv name.
i would like my money to be credited back to my account and my services be switched back on as i did not ask for this
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Oct 2017, 15:01Dear Cleodene
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Oct 2017, 15:01
Official
Dear Cleodene
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 Oct 2017, 15:53Good day Cleodene Van rooyen
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that you have been assisted and your concern has been escalated to our senior management.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply02 Oct 2017, 15:53
Official
Good day Cleodene Van rooyen
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Our records indicate that you have been assisted and your concern has been escalated to our senior management.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,