1 reviews | Active since Jul 2014
Crime to want your own statement
<p>I am tired of calling and emailing multichoice to assist with issuing my own statement. I have emailed and called and used hundreds of rands worth of airtime trying to just get a correct up to date statement or at least an official document that shows how much money will be debited off my account. The debit order is going off in two days and on the self service menu it shows an amount of R1367.74 which is due on the 2nd of July. What about the June payment? If this amount goes off on the 2nd of June I will hold Multichoice responsible for not giving correct information. I need to know how much l am paying in June on an official document. My employer is responsible for covering that cost and l will not allow Multichoice to inconvenience me financially because of their poor service and faulty systems. Please assist in this regard</p>
Dear Mitchelle
We fully understand the frustration and irritation that you may have experienced in this regard. We have referred your enquiry to our PriceLock department for urgent assistance.
They will contact you directly with your concerns as soon as possible.
Regards
Elna
Dear Mitchelle
We fully understand the frustration and irritation that you may have experienced in this regard. We have referred your enquiry to our PriceLock department for urgent assistance.
They will contact you directly with your concerns as soon as possible.
Regards
Elna
