GH
Gavin H

1 reviews | Active since Apr 2024

05 Apr 2024, 14:01

CREDITORS FINANCE DEPT. MULTICHOICE

THE WORSE CREDITORS FINANCE TEAM I HAVE EVER HAD TO DEAL WITH AND THEY WANT TO BE CLASSIFIED AS A CORPORATE. POOR SHOW. 6 EMAILS TO CANCEL MY MULTICHOICE ON 6 JANUARY 2024 AND SUBSEQUENT FOLLOW UPS AND 3 PHONE CALLS WITH REFERENCE NUMBERS TO REQUEST REIMBUR*****T AS YOU BILLED ME TWO EXTRA DEBITS AFTER ADVANCED NOTICE WAS PROVIDED. WAS PROMISED PAYMENT WITH REFERENCE NUMBERS ON TWO OCCASSIONS, NOW AGED TO OVER 90 DAYS.

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Apr 2024, 14:46
Official
Hi Gavin Howes, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
GH
Gavin H's update08 Apr 2024, 20:14
Reviewer Update
Any feedback available?
GH
Gavin H's update16 Apr 2024, 12:49
Reviewer Update
Still no response. Please investigate voice calls from *** and you will see service to end 6th January 2024. I am debited for December , January and February. At least revert on this verification, you owe me at least tw months or if you work calendar month then you owe me one month.
HIGHLY FRUSTRATING HENCE REVERTING TO SUCH A PORTAL!
GH
Gavin H's update16 Apr 2024, 12:49
Reviewer Update
DONT ASK FOR STATEMENTS AS YOU HAVE BEEN SENT THAT A FEW TIMES BY EMAIL.