tM
tawanda M
1 reviews | Active since Jul 2018
11 Jul 2018, 10:02
Credit transfer
Poor service how long does it take for credit to be allocsted to my account.
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Replies (3)0
Replies (3)tM
tawanda M's updateReviewer Update
11 Jul 2018, 10:09We are now going on 3rd month without a service provided. I call call centre uncountable times. And even the lady who was assisting on email she doesnt respond me any more. I need to know feed back.
tM
tawanda M's update11 Jul 2018, 10:09
Reviewer Update
We are now going on 3rd month without a service provided. I call call centre uncountable times. And even the lady who was assisting on email she doesnt respond me any more. I need to know feed back.
DStv (MultiChoice)'s replyOfficial
11 Jul 2018, 14:02Dear Tawanda Isaac
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply11 Jul 2018, 14:02
Official
Dear Tawanda Isaac
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
12 Jul 2018, 12:02Dear Tawanda Isaac,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers.
The payment has been allocated to your DStv account.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply12 Jul 2018, 12:02
Official
Dear Tawanda Isaac,
It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard.
Our intention is certainly not to provide a sub-standard service to our customers.
The payment has been allocated to your DStv account.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards
Edward.
DStv Hello Peter Team.
Best regards,