LM
Lebogang M
1 reviews | Active since Feb 2017
27 Feb 2017, 12:21
CREDIT RECORD
<p>I have been a customer of DSTV Multichoice for over seven years now. I was not aware that they appear on one''s credit profile until recently when I tried to get vehicle financing. It turn's out that DSTV has not been updating my credit profile since August 2016 even though I have been paying my account every month before the due date. </p> <p>I have tried to contact them on a number of occasions on this email address ********** za to no avail. This seriously affecting my credit score. </p> <p> </p> <p>Kindly assist </p> <p> LM Mahlangu</p>
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Replies (5)0
Replies (5)
DStv (MultiChoice)'s replyOfficial
27 Feb 2017, 12:56Dear Lebogang Mahlangu
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 Feb 2017, 12:56
Official
Dear Lebogang Mahlangu
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
28 Feb 2017, 10:00Good day Ms Mahlangu
Please accept our apology for the delayed response.
Your request has been referred to our Delisting team for further assistance in this regard. We commit to follow up with you till you get feedback in this regard.
Thank you for your invaluable and continuous support.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply28 Feb 2017, 10:00
Official
Good day Ms Mahlangu
Please accept our apology for the delayed response.
Your request has been referred to our Delisting team for further assistance in this regard. We commit to follow up with you till you get feedback in this regard.
Thank you for your invaluable and continuous support.
Best regards
Dinah
Best regards,
LM
Lebogang M's updateReviewer Update
07 Mar 2017, 21:29Still waiting to be contacted by the Delisting department...
My legal team has taken up the matter.
LM
Lebogang M's update07 Mar 2017, 21:29
Reviewer Update
Still waiting to be contacted by the Delisting department...
My legal team has taken up the matter.
DStv (MultiChoice)'s replyOfficial
08 Mar 2017, 10:33Good day Ms Mahlangu
We are sorry to hear that you have not received any communication from our Delisting team.
Your feedback has been referred to our team for urgent assistance in this regard.
Thank you for bringing this matter to our attention.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply08 Mar 2017, 10:33
Official
Good day Ms Mahlangu
We are sorry to hear that you have not received any communication from our Delisting team.
Your feedback has been referred to our team for urgent assistance in this regard.
Thank you for bringing this matter to our attention.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s replyOfficial
27 Mar 2017, 10:15Dear Ms Mahlangu
Please be aware that a request has been sent to all the credit bureaus for a full clearance. Kindly follow up with the credit bureaus within 7 working days.
If you have any further queries, please feel free to contact us.
Best regards
Dinah
Best regards,
DStv (MultiChoice)'s reply27 Mar 2017, 10:15
Official
Dear Ms Mahlangu
Please be aware that a request has been sent to all the credit bureaus for a full clearance. Kindly follow up with the credit bureaus within 7 working days.
If you have any further queries, please feel free to contact us.
Best regards
Dinah
Best regards,