SS
Sibongile S
1 reviews | Active since May 2018
07 Mar 2020, 17:21
Credit my money back, no one told me of another debit
I changed my debit date order to the 7 of every month and you guys had already debited on the 26 of February do you mind telling me why did you debit me again? And please credit that money back before I take this matter further...
Helpful (0)
Replies (3)0
Replies (3)SS
Sibongile S's updateReviewer Update
07 Mar 2020, 19:22You better get back to me before I go to the FSCA
SS
Sibongile S's update07 Mar 2020, 19:22
Reviewer Update
You better get back to me before I go to the FSCA
DStv (MultiChoice)'s replyOfficial
07 Mar 2020, 19:47Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Mar 2020, 19:47
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
SS
Sibongile S's updateReviewer Update
07 Mar 2020, 20:23I am not happy with your feedback... I am paying for services every month and I've watched a lot of repeats and 90% of what's on catch up I still need to watch it with data which cost me more. If I cannot be able to get my full subscription until the 7 of April without a pro-rata that was not communicated with me I will cancel it and remember this is not the end of it. You can not treat your consumers so poorly
SS
Sibongile S's update07 Mar 2020, 20:23
Reviewer Update
I am not happy with your feedback... I am paying for services every month and I've watched a lot of repeats and 90% of what's on catch up I still need to watch it with data which cost me more. If I cannot be able to get my full subscription until the 7 of April without a pro-rata that was not communicated with me I will cancel it and remember this is not the end of it. You can not treat your consumers so poorly