Credit facility on a prepaid product........

Still not resolved. Trying to transfer decoders to my parents, but because of the outstanding balance, apparently they can't do it.

As you provided credit on a prepaid product, could you please share the results of the credit checks that were performed at the time of the service being activated, along with the recordings of the telephone exchange, as no physical contract was signed.

https://www.hellopeter.com/dstv-multichoice/reviews/prepaid-billing-issues-***