JM
Janet M
1 reviews | Active since Mar 2009
10 Feb 2015, 15:58
Credit due to load shedding
I pay an exorbitant monthly subscription and am expecting my Explora soon please tell me who is going to foot my bill - we experience load shedding every night from 6pm - 10pm therefore my subscription is a total waste of time and money I don't get to watch what I am paying for!!!! I suggest you take on Eskom to pay for our down time or do we just sit back and take all this unacceptable money wasting fiasco. I am the loser - you get paid by me - I pay Eskom - I don't have electricity or TV - does this add you up to you - certainly does not to me??
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Replies (1)
DStv (MultiChoice)'s replyOfficial
10 Feb 2015, 18:50Hello egypt,
We here at MultiChoice are just as concerned about ongoing load shedding as our customers are - we don't want our customers to miss out on their DStv entertainment.
MultiChoice is not responsible for the supply of electricity to customers' homes and therefore cannot be held liable for compensation when the electricity is not supp****.
We have quite a few services that will help our customers stay tuned.
Our DStv Now app for smartphones enables our Premium customers to have a PVR in their pocket - they can access M-Net and SuperSport channels live, and their favourite shows on DStv Catch Up. Customers with Walkas will also be able to stay tuned through our DStv Mobile services. Just make sure you keep your devices charged!
Our DStv Catch Up service for our Premium customers with PVRs is also a great way to not miss out on your favourite show due to load shedding.
You don't have to miss out on any of the big sport games either, thanks to the SuperSport app and the ability to stream matches live from SuperSport.com or you can live stream from DStv.com from Catch Up.
Touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
Kind Regards
Kristel
We here at MultiChoice are just as concerned about ongoing load shedding as our customers are - we don't want our customers to miss out on their DStv entertainment.
MultiChoice is not responsible for the supply of electricity to customers' homes and therefore cannot be held liable for compensation when the electricity is not supp****.
We have quite a few services that will help our customers stay tuned.
Our DStv Now app for smartphones enables our Premium customers to have a PVR in their pocket - they can access M-Net and SuperSport channels live, and their favourite shows on DStv Catch Up. Customers with Walkas will also be able to stay tuned through our DStv Mobile services. Just make sure you keep your devices charged!
Our DStv Catch Up service for our Premium customers with PVRs is also a great way to not miss out on your favourite show due to load shedding.
You don't have to miss out on any of the big sport games either, thanks to the SuperSport app and the ability to stream matches live from SuperSport.com or you can live stream from DStv.com from Catch Up.
Touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
Kind Regards
Kristel
DStv (MultiChoice)'s reply10 Feb 2015, 18:50
Official
Hello egypt,
We here at MultiChoice are just as concerned about ongoing load shedding as our customers are - we don't want our customers to miss out on their DStv entertainment.
MultiChoice is not responsible for the supply of electricity to customers' homes and therefore cannot be held liable for compensation when the electricity is not supp****.
We have quite a few services that will help our customers stay tuned.
Our DStv Now app for smartphones enables our Premium customers to have a PVR in their pocket - they can access M-Net and SuperSport channels live, and their favourite shows on DStv Catch Up. Customers with Walkas will also be able to stay tuned through our DStv Mobile services. Just make sure you keep your devices charged!
Our DStv Catch Up service for our Premium customers with PVRs is also a great way to not miss out on your favourite show due to load shedding.
You don't have to miss out on any of the big sport games either, thanks to the SuperSport app and the ability to stream matches live from SuperSport.com or you can live stream from DStv.com from Catch Up.
Touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
Kind Regards
Kristel
We here at MultiChoice are just as concerned about ongoing load shedding as our customers are - we don't want our customers to miss out on their DStv entertainment.
MultiChoice is not responsible for the supply of electricity to customers' homes and therefore cannot be held liable for compensation when the electricity is not supp****.
We have quite a few services that will help our customers stay tuned.
Our DStv Now app for smartphones enables our Premium customers to have a PVR in their pocket - they can access M-Net and SuperSport channels live, and their favourite shows on DStv Catch Up. Customers with Walkas will also be able to stay tuned through our DStv Mobile services. Just make sure you keep your devices charged!
Our DStv Catch Up service for our Premium customers with PVRs is also a great way to not miss out on your favourite show due to load shedding.
You don't have to miss out on any of the big sport games either, thanks to the SuperSport app and the ability to stream matches live from SuperSport.com or you can live stream from DStv.com from Catch Up.
Touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
Kind Regards
Kristel