Credit card payment fails

am heavily upset with the level of service i have received from Multichoice in the last month. <br> <br> Payed my account via credit card on the 24 Jully (the amount that would have been owed on the 6th of August. <br> After 24hours and my account was not updated i called MultyChoice and PayU after PayU ensued me that they have received the payment and gave me some reference numbers. After that I called the multycoice. First of all it took me 20 minutes to explain when paying via credit card that there is no proof of payment. And the person helping could not understand this.<br> The consultant then asked for my credit card statements. NO Intention in my eyes should ever as a client for there Credit card statements to proof that i have paid this is not my work but it is the 3'd party witch they out-sours there credit card payments.<br> After asking the consultant what would happen if i did not send them \Proof"By that meaning my statements. The consultant told me that there is nothing that she could do. And i will loos the money.<br> <br> After witch i have now phone DSTV 8 times. sending them my statements 4 times. Disconnected 4 times. <br> <br> Pleas Advice """