1 reviews | Active since Nov 2016
Credit back pro rata for Showmax and cancelling fees
on the 29thNovember 2024, i upgrade my package to higher for festive, i really regret doing . dstv why am i being charged Showmax pro rata, when for years i have Showmax i upgrade and downgrade packages, i never charge Showmax pro rata, i didn't cancel the package rather i upgrade the package, Why am being charged cancelling fee, if we upgrade we then charged cancelling fees? dstv recruit personnel who wash their ears and know and understand languages correctly. dstv fix this bull**** mess and credit money for pro rata for showmax and cancelling fees, that's why you are loosing customers because of this **** service you are giving us, I can stream using someone login details that is not a problem but to make life easy for my family you want to use it against me that sucks from a big company.
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We have received your query and are currently looking into it.
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Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
