Creative Accounting at its best

Dear DStv Customer,<br> <br> Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.<br> <br> Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.<br> <br> We apologise for the inconvenience. <br> <br> I've copy pasted your standard response to safe you some time.